Privacy Policy

Last updated: May 2026

Trauma Therapy Center (“we”, “our”, “us”) operates the website traumatherapycenter.org and provides personal development, auditing, and consulting services. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website, forms, consultations, and related services.

1. Information We Collect

• Contact information, such as your name, email address, phone number, and mailing address if you provide it.
• Service-related information, such as booking details, consultation requests, messages, assessment responses, age, sex, communication records, and intake or consent information you choose to provide.
• Technical information, such as IP address, browser type, device information, operating system, referring pages, and site activity.
• Security verification information, including information processed through anti-spam or CAPTCHA tools.
• Payment and transaction information if you purchase or book paid services through a payment or scheduling provider.

We ask that you do not submit medical records, emergency information, or highly sensitive information through general website forms. Our services are not medical, psychiatric, or psychological treatment, and we are not a HIPAA-covered entity unless we separately tell you otherwise in writing.

2. How We Use Your Information

• Deliver and manage our services and appointments.
• Respond to your inquiries, consultation requests, messages, and assessment submissions.
• Send service-related communications, confirmations, reminders, and administrative notices.
• Send updates or marketing messages where permitted by law and with any consent required by law.
• Improve our website, content, and client experience.
• Protect the website, prevent spam or abuse, troubleshoot issues, and maintain security.
• Comply with applicable U.S. federal, state, and local legal obligations.

3. Data Sharing and Disclosure

• With service providers that help us operate the website and services, such as hosting, email delivery, customer relationship management, security, CAPTCHA, scheduling, analytics, and payment providers.
• With professional advisors, such as legal, accounting, insurance, or business advisors, when reasonably necessary.
• When required by law, subpoena, court order, government request, or to protect rights, safety, security, and property.
• In connection with a business transfer, such as a merger, reorganization, sale of assets, or similar transaction.

We do not sell your personal information for money. We also do not knowingly sell or share sensitive personal information for cross-context behavioral advertising. If our practices change, we will update this Policy and provide any notices or opt-out rights required by applicable law.

4. Cookies and Similar Technologies

We and our service providers may use cookies, local storage, pixels, logs, and similar technologies to operate the site, remember preferences, protect forms from spam, analyze traffic, and improve performance. You can control cookies through your browser settings, but disabling them may affect site functionality.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements. Retention periods vary depending on the type of information and the reason it was collected.

6. U.S. State Privacy Rights

Depending on where you live, including if you are a resident of California or another U.S. state with a consumer privacy law, you may have some or all of the following rights, subject to legal limitations and verification requirements:

• Request access to or a copy of personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information, subject to exceptions.
• Request information about the categories of personal information we collect, use, disclose, sell, or share.
• Opt out of the sale or sharing of personal information if applicable.
• Limit certain uses or disclosures of sensitive personal information if applicable.
• Not be discriminated against for exercising privacy rights.

To exercise a privacy right, contact us using the information below. We may need to verify your identity before responding. You may also use an authorized agent where permitted by law.

7. California Notice at Collection

For California residents, the categories of personal information we may collect include identifiers, customer records information, internet or other electronic network activity, professional or commercial information related to your service interactions, and sensitive personal information you voluntarily provide in messages, intake materials, or assessment submissions. We collect these categories for the purposes described in Section 2 and disclose them to the categories of recipients described in Section 3. We retain them as described in Section 5.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no website, email system, or online transmission is completely secure.

9. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.

10. U.S. Privacy and Security Notices

We will provide breach notices and other privacy or security notices when required by applicable U.S. law. The Federal Trade Commission and state attorneys general may enforce privacy and data security laws that apply to consumer-facing websites and businesses.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new "Last updated" date.

12. Contact Us